Return & Exchange Policy

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Return & Exchange Policy

 

We are happy to accept any returns within 30 days, in their original condition with tags all attached (for sanitary purposes no lingerie, underwear or intimate apparel.

 

Options for returning:

 

  • Full Store Credit to use on any future orders
  • 20% restocking fee to refund your original method of payment
  • Free Exchanges, that ship back to you for free (USA Only)

 

Before you send back any returns, you must contact us first for a Return Authorization at customerservice@pinupdarling.com. Please let us know why you are returning.

 

Before you send your item(s) back, please include your packing slip, and buyer’s full name used to purchase. You will also need the return authorization number as well. Please indicate on your packing which option your choose for return.

 

If we made any error or you have any complaints about the service, please do let us know. We will work very hard to address any and all issues, and to ensure that you are satisfied to the best of our abilities. Thank you for your understanding.

 

 

 

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